Yes! You can port your fax number from any other online faxing service to Thatch. If you are using an old school fax machine with a landline we can help you port that as well! Email us at [email protected] and include your fax number so we can let you know how long the process will take based on your carrier.
How do i receive faxes?
Faxes are sent to your online fax inbox at Thatch. You can optionally receive a copy of your fax in your email inbox, although if you are looking for the most secure faxing solution, email does provide an extra layer of insecurity that you will have to consider.
How do I send faxes?
You can send a fax through our online portal. Once you login you will need to create a contact and add their fax number. Once that contact is created you can send faxes as much as you need. You can also send faxes over email with a verified email address on your account.
What is the cost for the online fax service?
Its only $9 per month. That includes 100 incoming fax pages and 100 outgoing fax pages. Any additional pages are billed at $0.10 per page.
Is there a long term commitment?
Not at all! You can sign up for a month-to-month plan which includes 1 fax number and you can cancel at anytime. There are discounts for a yearly plan. Thatch is an excellent fax service so you will want to sign up for a year!
Can I have a toll-free fax number?
Yes, we support toll-free fax numbers. You can port this fax number into us, or purchase a new toll-free fax number from our inventory.
How do I choose a fax number?
When you sign up for Thatch you go to our fax settings page from there you can select a phone number based on area code, state, or your favorite numbers. Our fax number inventory changes frequently, so check back often if your favorite numbers are not available.
Still have questions about Thatch business communication tools? Get in touch